Privacy Policy
Last updated: October 26, 2026
This policy describes information Novex AI processes when you use the website, chat, image generation, or developer API.
Information we process
- Account data: name, email address, account creation time, and a salted password hash. Passwords are not stored in plain text.
- Workspace data: conversations, saved model settings, feedback ratings, and API-key records you create. Saved workspace data is associated with your account and stored using Cloudflare R2. Some preferences and a local copy of conversation history may also be kept in your browser.
- Requests and uploads: prompts, conversation context, and images you submit are sent to the relevant AI or search service to provide the requested feature. AI inference and image generation use Cloudflare Workers AI. Web search uses a separately configured search provider.
- Technical data: requests necessarily include network and device information processed by Cloudflare and the relevant service providers to deliver, secure, and operate the service.
How we use information
We use this information to authenticate users, save workspace data, respond to prompts, generate images, provide search, manage API access, enforce usage limits, protect the service, and provide support.
Service providers
Novex relies on Cloudflare for hosting, storage, and AI services; a configured search provider for web-search requests; those providers process information as needed to provide their services under their applicable terms and privacy notices.
Cookies and browser storage
Novex uses a secure, HTTP-only session cookie to keep you signed in. The app also uses browser local storage for preferences and local workspace behavior. Clearing browser storage may remove local preferences or cached data but does not delete account records stored on Novex servers.
Retention and choices
Account and workspace records are retained while needed to provide the service, meet operational or legal obligations, and resolve disputes. You can delete saved conversations and revoke API keys in the app where those controls are available. To request account-data deletion or ask a privacy question, email sethunvithanawasam@gmail.com. Some records may be retained where required by law or to maintain security.
Security and children
We use technical and organizational measures intended to protect information, but no internet service can guarantee absolute security. Novex AI is not designed for children under 13, and users must meet the minimum age required by local law.
Policy updates
We may update this policy as the service or legal requirements change. The updated date above indicates the latest revision.
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